Greetings!

I am excited to be searching for a new opportunity. With over 20 years of experience in leadership roles for Information Technology, Product, Security, and Engineering, I am confident that I possess the necessary skills and expertise to excel in this position.

In my previous roles, I have successfully led several large-scale technology initiatives, including building high-performing teams, creating scalable processes, implementing TechOps and DevOps methodologies, and overseeing product development. These initiatives have resulted in increased efficiency, improved customer satisfaction, and enhanced profitability.

Furthermore, I have extensive experience in managing and leading cross-functional teams. I have developed and implemented processes to ensure that projects are completed on time, within budget, and to the highest quality standards. Additionally, I have established metrics and KPIs to measure team performance and ensure that projects align with business objectives.

In addition to my technical expertise, I possess excellent communication and leadership abilities. I am adept at collaborating with stakeholders across various departments to ensure that technology initiatives align with business objectives. I am also passionate about building and developing high performing teams and have a proven track record of developing and mentoring talented staff.

My expertise includes Amazon Web Services, Amazon Connect, Google Cloud Platform, Microsoft 365/Azure, and Google Workspace. I also have a strong background in Compliance (HIPAA/HITRUST, CMMC/DFARS, SOC-2), ITIL, Lean Practices, customer support/helpdesk, integrations, and product R&D/Management.

I am excited about the opportunity to bring my management and hands-on experience to an organization and contribute to its growth and success.

Thank you,

William "Billy" Lannan

william@lannan.net

978-834-1234

Billerica, MA